Managing guest requests can be overwhelming. Our AI-driven hospitality platform makes it easy to connect guests with services–anything, anywhere, anytime.
Lost revenue from slow service and outdated systems adds up fast. MilesCX uses AI to streamline operations and boost response times—delivering faster service, higher satisfaction, and increased ROI.
"This is a game changer for our poolside service. Its just faster and easier for us and the guests."
Teresa Morgan, F&B Manager
"[MilesCX] has not only streamlined our operations but has also significantly enhanced our guests’ experiences across all service touch points."
Darwin Manahan, Senior Food & Beverage Manager
With MilesCX, we turned every part of Bryn Mawr into a service point—without adding staff. The convenience alone has led to higher F&B revenue from areas that never used to generate sales"
Robert Nagelberg, General Manager
Anywhere, Any Service
Turn every space into a revenue stream—guests order anywhere, no extra staff needed.
Deploy new revenue centers in minutes.
Deliver what guests want, right when and where they need it.
Market your experiences with pages tailored to each guest.
Can I get a skinny margarita? Im sitting at the pool.
12:05pm
Absolutely, I will notify a staff member of your request.
12:05pm
Seemless Guest Experiences
No more front desk overload—guests simply text requests like Wi-Fi or room service. MilesCX instantly responds with AI, handles FAQs, and seamlessly loops in staff when a human touch is needed.
Save time with AI that answers common questions using your property knowledge.
Empower staff to jump into conversations when needed—ensuring a smooth,personal experience.
What types of services can guests request through the platform?
Guests can request services like food and beverage, room service, housekeeping and special amenities, all customizable to suit specific property needs and preferences.
Is it possible to customize the platform to reflect our brand's look and feel?
Yes! Our platform offers brand customization options, including colors, logos, and messaging, ensuring the guest experience is consistent with your brand identity.
What kind of analytics and insights does the platform provide?
Our platform provides detailed analytics on guest interactions, service request frequency, response times, and more, helping you identify trends, improve service quality, and make data-driven decisions.
Does the platform support multi-language capabilities for international guests?
Absolutely. Our platform offers multi-language support, enabling you to cater to guests from various backgrounds and improve accessibility for non-English-speaking visitors.
What is the typical setup and onboarding time?
The typical setup and onboarding process takes around 2-4 weeks, depending on customization needs. Our team will work closely with you to ensure a smooth transition.
