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Exceptional Service, Simplified.
Simplify your operations without sacrificing quality. With MilesCX, gain access to AI-powered tools designed to maximize your team's productivity and increase guest satisfaction.
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Our customers say it best
See how they’re transforming their operations and boosting success with MilesCX.
"MilesCX has saved us countless dollars, and has given team members and managers the flexibility and time to get to know each one of our guests"
Morgan Wamelink
Circo
"MilesCX vastly improves communication between guests and staff."
Derek Haug
Hotel Erwin
"Alcohol sales increased 22%! Guest love to text from their seats."
Chris Blanchard
Chicas Tacos
"We found ourselves turning more tables during a busy shift because the customers were able to request the check and close out faster."
Marcos Sanches
Bossa Nova
"MilesCX has saved us countless dollars, and has given team members and managers the flexibility and time to get to know each one of our guests"
Morgan Wamelink
Circo
"MilesCX vastly improves communication between guests and staff."
Derek Haug
Hotel Erwin
"Alcohol sales increased 22%! Guest love to text from their seats."
Chris Blanchard
Chicas Tacos
"We found ourselves turning more tables during a busy shift because the customers were able to request the check and close out faster."
Marcos Sanches
Bossa Nova
"MilesCX has saved us countless dollars, and has given team members and managers the flexibility and time to get to know each one of our guests"
Morgan Wamelink
Circo
"MilesCX vastly improves communication between guests and staff."
Derek Haug
Hotel Erwin
"Alcohol sales increased 22%! Guest love to text from their seats."
Chris Blanchard
Chicas Tacos
"We found ourselves turning more tables during a busy shift because the customers were able to request the check and close out faster."
Marcos Sanches
Bossa Nova
Pricing
Plans that fit your scale
Simple, transparent pricing that only grows when you grow.
Single Unit
This plan is tailored for operators managing a single business unit, providing all the essential tools to optimize operations and enhance guest experiences within one location.
$199
per month
FEATURES
Customized AI-Agent: Tailored specifically to your business, the AI-Agent helps manage guest interactions, enhance service, and improve efficiency.
1,000 Text Exchanges Included: Enjoy 1,000 text exchanges per month, with additional exchanges billed at $25 per 1,000. Perfect for staying connected with your guests. All unused credits roll over.
Unlimited WhatsApp Exchanges: Communicate freely with your guests through WhatsApp with no limits, ensuring you stay engaged without worrying about additional costs.
Regulatory Compliance: We manage all regulatory requirements for texting guests, keeping your business compliant with all necessary guidelines.
Setup Fee: One-time setup fee of $399, but pay annually and we’ll waive the setup fee and include one free tablet for your operations.
Additional Tablets: Need more than one tablet? Add additional tablets to your plan for just $199 each.
Ideal for operators overseeing multiple properties or multiple business units within a single property. Offers scalable solutions to streamline operations, maintain consistency, and drive performance across locations.
Custom
Contact Sales
FEATURES
Custom AI-Agent for Multiple Locations: Your AI-Agent is designed to handle the complexities of multi-unit operations, providing personalized service and efficient management across all units.
1,000 Text Exchanges per Location Included: Get 1,000 text exchanges per location per month to manage guest interactions across multiple locations, with additional exchanges billed at $20 per 1,000.
Unlimited WhatsApp Exchanges: Stay connected with your guests through unlimited WhatsApp exchanges, enabling seamless communication no matter the location.
Regulatory Compliance Across Units: We handle all regulatory requirements for texting customers, ensuring compliance across all your properties or business units.
Setup Fee and Custom Pricing: Setup starts at $699. Pay annually to waive the setup fee and receive one free tablets per business unit. Additional tablets are $199 each.
Dedicated Account Management: Receive personalized support with a dedicated account manager to help optimize your system across locations.
What types of services can guests request through the platform?
Guests can request services like food and beverage, room service, housekeeping and special amenities, all customizable to suit specific property needs and preferences.
Is it possible to customize the platform to reflect our brand's look and feel?
Yes! Our platform offers brand customization options, including colors, logos, and messaging, ensuring the guest experience is consistent with your brand identity.
What kind of analytics and insights does the platform provide?
Our platform provides detailed analytics on guest interactions, service request frequency, response times, and more, helping you identify trends, improve service quality, and make data-driven decisions.
Does the platform support multi-language capabilities for international guests?
Absolutely. Our platform offers multi-language support, enabling you to cater to guests from various backgrounds and improve accessibility for non-English-speaking visitors.
What is the typical setup and onboarding time?
The typical setup and onboarding process takes around 2-4 weeks, depending on customization needs. Our team will work closely with you to ensure a smooth transition.
Can’t find the answer you’re looking for?
Our team is here to provide any additional insights or answers you need about how MilesCX works.
